Terms & conditions
Website information and the confirmed quotation and workmanship terms supplied by Mills Construction.
Mills Construction · Chelmsford, Essex
Draft for business review · Updated 11 November 2026. This page does not replace your individual quotation or statutory rights.
Website information and enquiries
The website describes domestic services and coverage. General information does not replace assessment of your property, structural design, planning advice or specialist safety assistance. Sending an enquiry does not accept a quote, reserve a date or create an automatic booking.
Free quotations and scope
Quotes are free. Work is priced individually rather than through fixed packages. The quote should establish the work, materials, preparation, removal, finishing and responsibilities relevant to your project. Drawings, engineering or approvals should be identified where needed. Review the scope and exclusions before accepting.
Deposits and booking
Jobs under £1,000 require no deposit. Jobs over £1,000 require a deposit to secure the booking in the diary. The policy does not specify the arrangement for exactly £1,000; confirm that with Tom. Deposit amounts, payment stages and available dates for larger work are agreed for the quotation. No standard percentage or deadline is supplied here.
Changes and unforeseen conditions
If agreed work changes or a hidden condition affects the proposal, additional scope, cost and timing should be discussed before proceeding. A website description is not a promise that every hidden defect or separately supplied product is included. Record agreed changes so both parties understand the work.
Workmanship warranty and products
All workmanship carries a 1-year warranty. Contact Tom with project details if a concern arises. Manufacturer terms, product care and maintenance are separate and should be checked for the chosen products. This page does not assert a longer guarantee or invent exclusions. Nothing here removes applicable statutory consumer rights.
Insurance and specialist work
Public liability cover is up to £2 million and trade experience is 11 years. The regular on-site team is 3–4 tradespeople, depending on workload and season. Any gas work is carried out by an associated, external Gas Safe registered engineer, not Mills Construction directly. No current trade membership or qualification is claimed.
Availability and safety
Hours are Monday to Saturday, 9am–5pm. No 24-hour emergency service, fixed response time or guaranteed start date is advertised. Use the appropriate emergency service for an immediate danger instead of waiting for a routine appointment.
Project contracts and cancellation rights
Full contract terms, cancellation procedures and dispute-resolution arrangements have not been supplied. These must be confirmed for the booking, including applicable statutory cancellation rights, before you commit. No cancellation fee, waiver, cooling-off exception or liability restriction is invented in this draft.
Questions about this page?
Contact Tom Mills at millsconstruction302@gmail.com or 07548 636406. Postal contact: 107 High Street, Chelmsford.
Contact Mills Construction
A clear conversation before you book.
Discuss your project and request a free quote. All workmanship carries a 1-year warranty.